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OpenCMP-0027
Ticket CMP-0027
OpenPayment DelayPriority: High
Ref: TXN-2603-7842•Assigned: Sarah K.
Payment Delay
Today, 2:15 PMME
YouToday, 2:15 PM
I initiated a transfer but the funds have not reflected in my bank account. Please investigate the delay. This is an urgent business payment and I need confirmation as soon as possible.
support_agent
Support TeamAdminHi John, we are looking into the bank delay. Our automated system shows the transaction has left our gateway. It is currently being processed by the receiving bank's clearing house. It should clear in 1 hour.